Cassette units need a proper access opening for service, drain pump checks, and coil cleaning. We can coordinate with your interiors team or arrange an add-on to create/adjust an access panel. Without access, leaks and maintenance issues are likely to recur.

Yes. We provide evening, weekend, and holiday slots in many cities to minimise downtime. A small after-hours surcharge or access/parking fee may apply based on location and building rules.

Yes. We safely recover refrigerant, dismantle the indoor/outdoor units, cap and protect line-sets, transport, then reinstall with fresh vacuuming, leak tests, and commissioning. Recharge/top-up is done only if required. Existing warranties/AMCs depend on brand terms.

Primarily R410A and R32 for modern cassette/VRF systems.

Yes—Business, Pro, and Enterprise plans with priority SLAs and periodic reports.

Loose mounts, dirty blower, worn bearings, or vane motor issues. We inspect and correct the source.

We verify the cut-out; minor adjustments only. Major false-ceiling works are handled by your interiors team or as an add-on.

Typically 4–8 hours per unit depending on access, ceiling work, copper route, and power availability.

Yes—brand-authentic or high-grade compatible parts, with warranties as applicable.

We service louvers, check filter/coil cleanliness and guide on CFM balancing or ducted/fresh-air requirements.

We can arrange tall ladders/scaffolding. Height charges may apply.

Always. We evacuate to microns, then charge by weight or using SH/SC where applicable.

Yes—diagnosis, cleaning, leak checks, and basic commissioning assistance. Quotes depend on capacity and access.

Clogged drains, a faulty drain pump/float, bad slope, or microbial growth. We flush, sanitize, and fix slope; replace the pump if required.

Quarterly is ideal for high-footfall spaces; at least every six months for normal use.